FAQ - Frequently Asked Questions – Meracki by Betechky

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DTG Printing

Designs directly printed on garments using DTG technology. Customize vibrant T-shirts, hoodies, and sweatshirts with intricate details, photos, and a variety of colors

All-over Printing

All-over prints cover the product seam-to-seam. We print on a fabric roll, cut, and sew for patterns and large-scale designs. Elevate your custom creations!

Sublimation

Similar to all-over printing, sublimation ensures your design covers the entire product. Your custom design is printed on ready-made items like mugs or phone cases

Embroidery

Enhance your garment or accessory with embroidered designs using colored threads. Add texture to your creations. Check our guideline for creating the perfect embroidery file. Get inspired for your ideal embroidery design!

Direct to film

Opt for Direct-to-Film (DTF) prints on fabrics like fleece, nylon, and blends, unsuitable for DTG. Ideal for intricate designs, including photos, graphics, fine art, and small texts, ensuring sharp and striking results.

Register and browse Products. If you still cannot find the product, please request a custom quote and email us at info@merachi.com

While we don't enforce a minimum order price, you will find that each product indicates its minimum quantity requirement. For instance, products like large format signs may have a minimum order quantity of just one or two items. On the other hand, for items like business cards, the minimum order quantity is typically set at 100 pieces. This allows you the flexibility to tailor your order size to your specific needs.

Please Contact us and we will happily respond within 24-48 hours.

Certainly! Feel free to include any special instructions or additional details either in the designated field on the product page or by emailing us at info@merachi.com. We're here to ensure your customization preferences are met seamlessly.

We accept PayPal, Visa, MasterCard, Discover, and but feel free to contact us for other payment options.

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact send us a message at info@meracki.com

Meracki accepts a variety of payment methods to ensure a convenient shopping experience. These include major credit cards (Visa, MasterCard and Paypal, and visa debit cards). The availability of certain payment methods may vary depending on your location. Please check at checkout for the options available to you.

Absolutely. Meracki uses industry-standard encryption and security protocols to protect your personal and payment information. We employ SSL (Secure Sockets Layer) technology to ensure that your details are encrypted and safely transmitted to us. Additionally, we do not store your credit card information on our servers, providing an extra layer of security.

Currently, Meracki does not support the use of multiple payment methods for a single order. You will need to choose one payment method for the entire purchase at checkout. However, we are always looking to improve our customer experience, so stay tuned for any future updates regarding payment options.

To apply a discount or promotional code to your order, simply enter the code at checkout. There will be a field labeled "Promo Code" or "Discount Code" where you can input your code. The discount will be automatically applied to the eligible items in your order. Please note that only one promotional code can be used per order, and certain terms and conditions may apply.

If your payment is declined, please check to ensure that your card details were entered correctly and that your card has not expired. Additionally, verify that you have sufficient funds in your account and that your card issuer does not block online or international transactions. If you continue to experience issues, please contact your bank for further information, or try using a different payment method. Our customer service team is also available to assist with any payment concerns you may have.