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We offer refunds or resends for issues related to poor quality, damage, or incorrect products. However, we do not accept returns or resends for personal reasons, such as ordering the wrong size.

Refund for Lost Packages

• If your package is confirmed lost by the carrier, we will issue a full refund for your order. Please contact our customer support team to initiate the refund process.

Refund for Damaged Items

• If any items in your order arrive damaged, please notify us within 7 days of receiving the package. We will require photographic evidence of the damaged items. Once verified, we will issue a full refund or a replacement, based on your preference.

Refund for No Delivery in 35 Days

• If your order has not been delivered within 35 days of the shipping date, you are eligible for a full refund. Please contact our customer support team to initiate the refund process.

Safe Payments

We ensure that your personal details are never shared with any third parties without your explicit consent.

Secure Personal Details

We are committed to protecting your privacy by keeping your personal information safe and secure at all times.

We ship to Canada, the USA, and internationally. For wholesale pricing, please send us a quote request, and we will provide you with detailed information about shipment and prices. Delivery times will vary depending on the destination.

Please send us an email at info@meracki.com and we will happily respond within 24-48 hours.